Terms Of Service

OVERVIEW

Welcome to Chefioz! The terms “we”, “us” and “our” refer to Chefioz. Chefioz operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Chefioz is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein (these “Terms” or “Terms of Service”), describe your rights and responsibilities when using our Services.

Please read these Terms carefully before accessing or using the Services. By visiting, interacting with, or using any part of the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use the Services on devices you own or control.

To use certain features of the Services, including placing orders or accessing our online store, you may be required to provide information such as your name, email address, billing details, shipping address, and payment information. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You may not transfer, assign, sell, or license your account to another party.

SECTION 2 - OUR PRODUCTS

We strive to display our products and services as accurately as possible. However, colors and product appearances may vary depending on your device settings and display capabilities.

We do not guarantee that products or services will meet your expectations exactly as displayed online.

All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities available to any customer, region, or jurisdiction at our discretion.

SECTION 3 - ORDERS

By placing an order, you are making an offer to purchase products or services from Chefioz. We reserve the right to accept or reject any order at our sole discretion.

Orders are considered accepted only after payment has been processed and confirmation has been provided by Chefioz.

Please review your order carefully before submission, as cancellations or modifications may not be possible once the order has been accepted.

If an order is canceled, modified, or declined, we will attempt to notify you using the contact information provided at checkout.

Purchases are subject to our Refund Policy.

You represent that purchases made through our Services are intended for personal, non-commercial use only.

SECTION 4 - PRICES AND BILLING

Prices, promotions, and discounts may change without notice.

The price charged for products or services will be the price displayed at the time your order is placed and confirmed. Unless otherwise stated, prices do not include taxes, duties, customs fees, or shipping charges.

You agree to provide complete and accurate billing, payment, and account information for all transactions.

You further represent and warrant that:

The payment information provided is valid and accurate

You are authorized to use the selected payment method

Charges incurred will be honored by your payment provider

You will pay all applicable charges, taxes, and fees

SECTION 5 - SHIPPING AND DELIVERY

Delivery dates and shipping times are estimates only and are not guaranteed.

Chefioz is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or events outside our control.

Risk of loss and ownership transfer to you once products are delivered to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content and materials available through the Services, including logos, trademarks, text, graphics, product images, videos, audio, website design, and other intellectual property, are owned by Chefioz, Shopify, or their licensors and are protected under applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not reproduce, copy, modify, distribute, republish, or exploit any content without prior written consent.

All rights not expressly granted are reserved by Chefioz.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services that we neither monitor nor control.

These tools are provided “as is” and “as available” without warranties or endorsements of any kind.

Your use of optional third-party tools is entirely at your own risk and subject to the third party’s terms and conditions.

SECTION 8 - THIRD-PARTY LINKS

Our Services may include links to third-party websites or services.

Chefioz is not responsible for evaluating or guaranteeing the content, accuracy, products, or services of third-party websites.

Accessing third-party websites is done at your own risk, and we encourage you to review their terms and privacy policies before engaging with them.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Chefioz is powered by Shopify, which enables us to provide the Services to you. However, all purchases and transactions are made directly with Chefioz.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and Chefioz, including product quality, shipping, returns, or disputes.

You hereby release Shopify and its affiliates from any claims or liabilities related to purchases made through Chefioz.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy and, where applicable, Shopify’s Privacy Policy.

Because our store is hosted by Shopify, certain personal information may be processed by Shopify and transferred internationally to support our Services.

By using the Services, you acknowledge that you have reviewed and understood these privacy practices.

SECTION 11 - FEEDBACK

If you submit reviews, suggestions, comments, ideas, or other feedback (“Feedback”), you grant Chefioz a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and distribute such Feedback for any lawful purpose.

You represent that your Feedback:

Does not violate any third-party rights

Is accurate and lawful

Does not contain harmful, offensive, or misleading content

We reserve the right to remove or edit Feedback at our discretion.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to pricing, promotions, product descriptions, shipping times, or availability.

Chefioz reserves the right to correct errors, update information, or cancel orders without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services:

For unlawful purposes

To violate laws or regulations

To infringe intellectual property rights

To distribute harmful code or malware

To engage in fraud, spam, phishing, or abusive conduct

To interfere with the security or functionality of the Services

To scrape, copy, or exploit website content without authorization

We reserve the right to terminate access to the Services for violations of these Terms.

SECTION 14 - AGENTS

Any automated tools, bots, or AI agents interacting with the Services must comply with applicable rules and clearly identify themselves.

Chefioz reserves the right to restrict or block automated access to the Services at any time.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services at any time without notice if you violate these Terms.

Any obligations or liabilities incurred before termination will survive termination where applicable.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and all products provided through Chefioz are offered “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free operation of the Services.

To the fullest extent permitted by law, Chefioz disclaims all warranties, including merchantability, fitness for a particular purpose, durability, and non-infringement.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Chefioz, Shopify, and their affiliates, employees, partners, licensors, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Chefioz, Shopify, and their affiliates, employees, partners, contractors, and licensors from claims, damages, liabilities, and expenses arising from:

Your violation of these Terms

Your misuse of the Services

Your violation of any law or third-party rights

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain fully valid and enforceable.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Failure by Chefioz to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with all related policies, constitute the complete agreement between you and Chefioz regarding use of the Services.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights under these Terms without prior written consent.

Chefioz may assign or transfer its rights and obligations without restriction.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws and courts applicable in the jurisdiction where Chefioz is headquartered.

SECTION 23 - HEADINGS

Section headings are included for convenience only and do not affect interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page with an updated revision date. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Chefioz Support 

Email: support@chefioz.com

Company name: EVER SBS PTE. LTD.

Address: 3 COLEMAN STREET, #03-24, PENINSULA SHOPPING COMPLEX, SINGAPORE 179804

We will reply to emails within 12 hours during working/ business days.